Terms and Conditions

Effective Date: May 11, 2024

Xeal Publishing LLC
Email: info@xeal.net
Website: https://xeal.net


1. Service Terms

This agreement governs the use of services provided by Xeal Publishing LLC (“Company”), including but not limited to “Competitive Edge AI,” “Xeal AI,” Web Design, Social Media Marketing, Search Engine Marketing, and Search Engine Optimization services. These services are offered on a month-to-month basis unless otherwise specified, and specific terms regarding cancellation, refunds, confidentiality, and other key conditions are outlined below.


2. Terms of Participation

By purchasing any of the services, you (“Client”) agree to the following terms and conditions:

Program/Service Description

  • The Company provides the following services:
    • Competitive Edge AI: A custom AI assistant solution designed to optimize business operations.
    • Xeal AI: AI-driven services tailored to specific business needs.
    • Web Design: Custom web design services tailored to enhance brand presence and user experience.
    • Social Media Marketing: Management of social media platforms to increase engagement and visibility.
    • Search Engine Marketing (SEM): Campaigns aimed at driving traffic and improving search engine performance.
    • Search Engine Optimization (SEO): Strategies to improve organic search visibility and website ranking.
  • The Client agrees to follow all policies and procedures related to the purchased service(s).

Disclaimer

  • The Client acknowledges that the Company is not acting as an employee, agent, legal professional, financial advisor, or business manager unless expressly stated in a separate agreement. The Company provides services to support the Client’s business but is not responsible for managing business operations beyond the scope of the contracted services.

3. Fees and Payment

Service Fees

  • Fees for services vary depending on the scope and timing of the purchase. Payment includes, but is not limited to, setup fees, monthly service fees, and any custom work agreed upon between the Client and the Company.

Methods of Payment

  • Payments must be made in full via credit card, debit card, or ACH payment before the start of services.

Cancellation and Refunds

  • The Client may cancel a service with at least 30 days’ notice. Refunds will not be issued for any setup fees or services already rendered.

4. Confidentiality

  • Both the Client and the Company agree to mutual confidentiality. Any proprietary or confidential information shared during the provision of services must be protected and not disclosed to third parties without written consent from the disclosing party.

5. No Transfer of Intellectual Property

  • All materials, strategies, designs, and intellectual property provided during the provision of services are for the Client’s use only and remain the sole property of the Company.
  • The Client may not use these materials for commercial purposes outside of the agreed-upon scope without prior written consent from the Company.

6. Client Responsibility

  • The Client is responsible for their participation and success in using the services provided. The Company makes no guarantees regarding specific outcomes, including increases in web traffic, social media engagement, or search engine rankings, as results are influenced by multiple factors.

7. Independent Contractor Status

  • The relationship between the Company and the Client is that of independent contractors. No partnership, employment, or agency relationship is created by this agreement.

8. Force Majeure

  • The Company will not be held liable for any delays or failures to perform due to circumstances beyond its control, such as natural disasters, government restrictions, or technical issues.

9. Severability and Waiver

  • If any provision of this agreement is deemed invalid or unenforceable, it does not affect the validity of the remaining provisions.
  • The Company’s failure to enforce any right or provision does not constitute a waiver of those rights.

10. Miscellaneous

  • The Client agrees to release the Company from all liability related to the services rendered, except in cases of proven negligence or misconduct.
  • The Client is prohibited from making defamatory or derogatory comments about the Company during or after the termination of services.

11. Assignment and Modification

  • The Client may not assign or transfer this agreement without the Company’s prior written consent.
  • The Company reserves the right to modify these terms, with updates posted on the website. Continued use of the service after such changes constitutes acceptance of the updated terms.

12. Termination

  • The Client may terminate the service with 30 days’ written notice.
  • The Company reserves the right to terminate this agreement if the Client fails to comply with service guidelines or disrupts the delivery of services.

13. Indemnification

  • The Client agrees to indemnify and hold the Company harmless from any claims, damages, or liabilities arising from the use of the services, except in cases of proven negligence by the Company.

14. Dispute Resolution

  • Any disputes arising under this agreement must be resolved through arbitration. The arbitration process must be initiated within 90 days of the dispute.
  • Both parties agree to arbitration before litigation to resolve any conflicts.

15. Equitable Relief

  • The Company may seek equitable relief in the event of irreparable harm caused by a breach of this agreement, such as the unauthorized use of proprietary information.

16. Notices

  • Any notices related to this agreement must be sent via email to info@xeal.net or certified mail. Notices are deemed received when acknowledged by the recipient.

17. Earnings Disclaimer

  • The Company does not guarantee specific results, financial outcomes, or business success as a result of the services provided. Results depend on various factors, including the Client’s business, efforts, and market conditions.

18. Duty to Read

  • By purchasing any service, the Client acknowledges they have read, understood, and accepted the terms and conditions set forth in this agreement. The Client is responsible for ensuring they comply with all terms.

For information on how we collect, store, and use your personal data, please review our Privacy Policy.


Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:
Email: info@xeal.net
Website: https://xeal.net
Phone: +1-254-245-3149